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Autumn WoodsWrite a Review

222 Old Fayetteville Rd, Carrboro, NC 27510

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Location Details

📍 222 Old Fayetteville Rd, Carrboro, NC 27510

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Research Score

 - 82/100 ORA ™ Score

RateMyApartments provides a supplementary quality score (ORA ™) for Autumn Woods alongside reviews posted directly to RateMyApartments.



Been here for over 3 years - We, and everyone else we know here, are moving out as quickly as possible. New management (The Connor Group) took over March 2012 and refused to disclose what our utility bills were, refused to itemize fees and said they had to charge all residents for recycling, management team, landscaping, etc. (what the hell is rent paying for?). Front office staff are rude, uneducated and clearly do not give a hoot about customer service or Autumn Wood's reputation. They lied about turning ENTIRE water system off for nearly a whole day. They do not answer the phone and almost seem like they are hiding from residents. They are lying about the 'luxury' and 'gourmet' aspects of the apartments - there are none. It's not that the actual apartments are bad but they are certainly not luxurious or gourmet in any way possible. They are not telling residents and refuse to disclose the hidden fees they are instituting. They assume we are all stupid and will simply continue writing monthly checks for more and more money without question the 10-30% jump in costs. So disappointing - the old staff and company were kind, fun to talk with and very responsive to residents' needs. ...


Somewhat pricier than the rest, but you get what you pay for. Incredible pool, very helpful and nice staff, and 2 bus lines to campus.

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