After working in corporate technology for over 20 years, I was ready to embark upon my second career. I was also enamored with Apple technology and decided to work for Apple in a retail/training capacity. For 3+ years, I was a trainer at the Old Orchard Apple store.

My experience with Apple products, coupled with my focus on training, led me to start my own business, AppleLearn, in 2010. I've worked with people from age 40 to 103 with anything from basic computer organization to estab...