Managing Service in Food and Beverage Operations 4th edition
ISBN:086612358X
ISBN13:9780866123587
Publisher:Educational Inst of the Amer Hotel
Authors:Richard Cichy, Philip J. Hickey
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Managing Service in Food and Beverage Operations Description
Managing Service in Food and Beverage Operations 4 Edition "This textbook shows students how food service professionals create and deliver guest-driven service, enhance value, build guest loyalty, and promote repeat business. Students will learn how every aspect of a food service operation contributes to the guest experience and will explore unique features of a variety of food and beverage operations."--Publisher
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